Your IT Troops.
On duty.
We keep your technology running, move it to the cloud, keep it secure and make it smarter with automation and AI. One accountable team behind your business, with people on demand when you need them.
Four outcomes. One accountable team.
You don't need a menu of IT services. You need your technology to run, to move forward, to stay safe, and to get smarter. iTroops covers all four under one agreement, with one person accountable for the whole thing.
Modern workplace
Your people, devices and everyday tools, operated so problems are fixed before anyone raises a ticket.
Cloud and DevOps
Migrate, build and run on AWS, Google Cloud or Azure, chosen on merit, with infrastructure as code and an honest bill.
Security and compliance
An honest assessment, the gaps closed by the same people who found them, and the paperwork clients and insurers ask for.
AI and automation
The manual work that a system should be doing, automated. Workflow automation, RPA and AI assistants inside the tools you already use.
Need people, not a project?
Vetted engineers, administrators and analysts on contract, contract-to-hire or permanent placement. Screened by engineers, placed in days.
Sound familiar?
Six things we hear every week, in the words people actually say them. Pick yours to see what we do first, what changes, and what the engagement usually looks like.
We become your IT department, without the salary.
Your office manager goes back to running the office. Users get one number to call, devices get managed, and the things that quietly weren't being done (patches, backups, offboarding) start getting done.
What we do first
- Full inventory of devices, accounts and licences
- Monitoring and helpdesk switched on
- Backups checked with a real restore test
What changes
- Tickets resolved before people escalate
- Every laptop patched, encrypted and backed up
- A monthly report you can actually read
What it usually looks like
A monthly retainer sized to your headcount. Cancel with notice, no long lock-in.
We take the questionnaire off your desk.
Within 48 hours you have a gap list: what you can already answer yes to, what needs a quick fix, and what needs a decision. Then we do the fixes and answer honestly.
What we do first
- Questionnaire mapped to your actual environment
- Gap list with effort and priority
- Quick wins started immediately
What changes
- MFA, endpoint protection and backups verified
- Questionnaire submitted with defensible answers
- A one-page security summary for any client who asks
What it usually looks like
A fixed-scope assessment and hardening project, then optional monthly monitoring.
We find the money, then fix the architecture.
Cloud bills grow from a hundred small decisions nobody revisited. We map every dollar to a workload, kill what isn't earning its keep, and set guardrails so it doesn't creep back.
What we do first
- Full cost breakdown by service and team
- Idle, oversized and orphaned resources flagged
- First savings applied within the week
What changes
- A bill that matches what you actually run
- Budgets and alerts so surprises stop
- A roadmap for the structural fixes
What it usually looks like
A fixed-fee cost review, then optional managed cloud operations.
We regain control, then make sure it can't happen again.
First we get you back in: admin access, domains, licences, backups. Then we document everything so no single person is ever the only one who knows.
What we do first
- Emergency access recovery for critical systems
- Credentials rotated and stored in a proper vault
- Domain, DNS and licence ownership confirmed
What changes
- A documented environment you own
- Admin access held by the company, not a person
- An offboarding checklist that actually runs
What it usually looks like
A short recovery engagement, then a retainer if you want us to stay.
We automate the work, not the people.
We sit with the person doing the copying, map the steps, and build the first automation while they watch. The hours come back to the team, the errors don't.
What we do first
- Process walk-through with the people doing the work
- Top three automations scored by hours saved
- First automation built and running
What changes
- Hours returned to the team every week
- Fewer errors, full audit trail
- A queue of the next automations, priced
What it usually looks like
A fixed-fee first automation, then a build-as-you-go roadmap.
We put vetted people on your team, fast.
Contract for a project, contract-to-hire to test the fit, or permanent placement. Candidates are screened by our engineers before you ever see a resume.
What we do first
- Role and must-have skills scoped with you
- Shortlist of pre-vetted candidates
- Technical interviews run by our engineers
What changes
- Capacity on your team in days, not months
- Flexible terms as the project changes
- People who fit the team, not just the spec
What it usually looks like
Contract, contract-to-hire or permanent placement.
One team. Fully accountable.
No handoffs between vendors, no finger-pointing. When something breaks at 2am, there is one number, one team, and one person who owns it until it's fixed.
Every engagement runs like a mission.
Whether it's a two-week security assessment or a multi-year managed services agreement.
Assess
We inventory what you have, where it hurts, and what the business needs it to do next.
Plan
A clear scope, a fixed price or defined retainer, and a timeline you can hold us to.
Deploy
Senior people do the work. Every change is documented, tested and communicated before it lands.
Hold
We run it, monitor it and report on it, or hand it to your team with full documentation.
Four promises. In writing, in every agreement.
One name, one number
You get a named lead who owns your account end to end. Not a queue, not a rotating cast.
No lock-in
Monthly agreements you can leave with notice. We keep clients by doing the work, not by contract.
Reports in plain English
What broke, what we fixed, what's next. No jargon, no fifty-page PDF nobody reads.
Platform-neutral
AWS, Google Cloud or Azure on merit. We are not paid to steer you anywhere.
Ready when you are.
Book a 30-minute call. You'll get an honest read on fit and a clear next step, with no obligation.
Deploy a team